At NAVLE Exam Prep, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us when you:
- Create an account (name, email address, password)
- Purchase a subscription (billing information processed by Stripe)
- Contact us for support
- Subscribe to our email list
1.2 Usage Information
We automatically collect certain information when you use our services:
- Quiz performance and progress data
- Study activity and time spent on the platform
- Device information and browser type
- IP address and general location
- Pages visited and features used
1.3 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect to:
| Purpose | Description |
|---|---|
| Provide Services | Deliver our exam preparation content and features |
| Personalization | Customize your learning experience and identify weak areas |
| Communication | Send account updates, study reminders, and support responses |
| Analytics | Improve our services and develop new features |
| Security | Protect against fraud and unauthorized access |
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our platform (e.g., Stripe for payments, email service providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
Specific measures include:
- SSL/TLS encryption for all data transmission
- Secure password hashing
- Regular security updates and patches
- Limited employee access to personal data
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing emails
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us at support@navleexam.com.
6. Email Communications
We may send you:
- Transactional Emails: Account confirmations, password resets, subscription updates (required for service)
- Marketing Emails: Study tips, promotions, new features (you can unsubscribe anytime)
- Daily Questions: If subscribed to our free daily question service (you can unsubscribe anytime)
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. International Users
If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@navleexam.com